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reserves the right to collect the fare in Airline tickets issued may not be will be subject to its terms as if they effect at the time, and as a condition, reissued or exchanged for another had originally made the booking, of embarkation. Should prices be air carrier or routing. Cancellation or except that you and the Transferee reduced as a result of the same re-booking charges will be assessed will be jointly and severally liable and changes mentioned above, the price by the airline for any changes and responsible for any amounts due under adjustment will be credited to you. In these additional costs are the sole this Contract. the event of price increases of more responsibility of the customer. than 10 percent, you retain the right Please also note that the cost of to cancel your booking at no charge, According to the European Parliament your voyage may increase if you with a full refund of all amounts paid. and Council Regulation no. 261/2004 were entitled to a discount or other Should you wish to cancel your booking you have the right under certain promotional benefit but your Transferee as mentioned above, notification of this circumstances to a refund and/ is not. must be received by Hurtigruten at the or compensation from the airline Changes in air travel and other below address, at least 14 days from if you are refused boarding of the flight or in cases where flights are arrangements such as shore excursions the date of the new invoice showing the increase in price. cancelled or take-off is extremely may also be subject to change fees delayed. You must claim such refund and/or increases by the carrier, for 6. AIR TRAVEL or compensation directly from the which the customer shall be solely airline company. Refunds in such cases responsible, including for any such You may choose to book your airfare through Hurtigruten. However, all will not automatically give you the arrangements Hurtigruten has made on your behalf, including airfare, as such arrangements are made by us right to a refund of your costs from solely as your authorized agent and us. In cases where delays can result described in section 6. for your convenience and are at your in the right to cancel a flight with the 8. OTHER CHANGES TO BOOKINGS risk. Air travel providers, owners, and selected air travel provider, this will BY CUSTOMERS operators are independent contractors not automatically give you the right to and are not acting as agents or cancel or receive a refund for any other If you wish to make changes to your bookings or travel arrangements other representatives of Hurtigruten. arrangements with us, even if they were Hurtigruten does not undertake to agreed on in connection with the flight than those permitted in section 7 after this Contract has become valid, supervise or control such independent concerned unless and to the extent we contractors or their employees, and caused the delay. such as adding individuals to your booking(s), removing an excursion from makes no representation, express or 7. NAME CHANGES; TRANSFER OF your booking or removing a night from implied, as to their suitability or safety. BOOKINGS a hotel stay, Hurtigruten will make Hurtigruten shall not be liable for any If you wish to change one or more every effort to accommodate your delay, damage, injury, death, or loss of any kind whatsoever due to the acts, names on your booking(s) (i.e. transfer requests; however, additional changes your booking to another person) after may not be possible and are ultimately omissions, or negligence of any air in Hurtigruten’s sole discretion. As travel providers, owners, operators, or you make your first payment and this in section 7, Hurtigruten reserves the their employees or agents. The prices Contract becomes binding, you may do right to charge you an administrative specified for air travel on Hurtigruten’s so before departure on the following website or in other advertising schedule below for a minimum fee of USD $ 50.00 per change, materials are based on available seats administrative fee of USD $50.00 payment of which shall be a condition per change, payment of which will be a of embarkation. Please contact in the lowest pricing category for reservations@hurtigruten.com or call flights. If these seats are not available condition of embarkation. 866-280-0642 to discuss changes. at the time of booking, Hurtigruten will • 15 days or more before departure for seek to offer the lowest available flight Also, and as indicated in section all Hurtigruten cruises price. The flight price will be quoted 7, certain types of changes, such upon request and the quote will be Please note that for direct bookings, as changes in air travel and other provided within one to two business you must request changes in writing by arrangements such as shore days. If we are required to book the email to reservations@hurtigruten.com. excursions, may also be subject to airline’s published fare for you, once If you have booked through an Agent, change fees and/or increases by the you accept the quoted flight price, you please contact your Agent to make carrier or other providers and may may be required to pay that amount in the required changes. otherwise result in an increase in full within 24 hours of your acceptance the overall price for the booking, for and we will notify you when we give you Hurtigruten will consider any name which the customer shall be solely the quote if that is the case; otherwise, changes other than to correct minor responsible. Ground transfers (for the flight fare will remain part of the typographical errors a transfer of the example, bus rides) purchased through total amount you owe and due as set booking to the applicable person (the Hurtigruten are not refundable. forth in Section 3 above . Please note “Transferee”). You represent and Please review the documents and that some flight prices require a local warrant that (a) the Transferee satisfies instructions for transfers that were sent airport fee to be paid in cash by the all the requirements of this Contract to you. Missed transfers are not the customer. Such costs are not included and the applicable bookings; and (b) responsibility of Hurtigruten and there in the agreed price for the booking. you have informed the Transferee is no reimbursement available. of this Contract and that s/he/they Call 1-866-280-0642 / Visit www.hurtigruten.com | 107