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TERMS AND CONDITIONS If Hurtigruten is not able to same applies to any connection travel that are beyond Hurtigruten’s control, accommodate your requests as that does not form part of this booking. including but not limited to acts of God, described above, and if you decide to You will be responsible for all such war, piracy, terrorism, civil strife, labor proceed with the requested changes costs. There is no refund of any or all of conflicts, weather conditions, perils regardless, we shall treat your request the booking price for customers who do of the sea, mechanical breakdown, as a cancellation and rebooking of not show up at the pier for embarkation or collisions (‘force majeure events’). the original bookings and incur all or who disembark prior to the end of If as a result of a force majeure associated fees pursuant to section 11 their ticketed cruise itinerary. Should event, Hurtigruten determines that of this Contract. the customer’s cabin include several proceeding to, attempting to enter, people, partial cancellation will result in entering, or remaining at a port may 9. TRANSFER OF BOOKING the application of the above penalties expose the ship to risk, loss, damage, Except as explicitly permitted herein, to the persons who have cancelled or delay, the customer and his or her this Contract is personal and cannot and the remaining customers being baggage may be disembarked at any be assigned, sold, or transferred to charged the applicable prices for port or place at which the ship may persons other than the customer the revised number of customers in be or call, at which time Hurtigruten’s without the express written consent of the cabin. If you have to cancel your responsibility under this Contract Hurtigruten. booking for reasons that are covered shall cease and the Contract shall be by your travel protection plan, you must deemed to have been fully performed. 10. TRAVEL PROTECTION PLAN apply for a refund from your insurance We recommend that all passengers company for the cancellation fee of Hurtigruten reserves the right to omit, purchase a travel protection plan your own accord. Insurance premiums alter, or curtail any shore excursions to help protect you and your trip are not refundable. Cancellation at its sole discretion. Hurtigruten investment from unexpected events charges are calculated based on total reserves the right to substitute such as cancellations, delays, and fares paid to Hurtigruten for all trip any vessel in place of the vessel on medical emergencies. For some components. Cancellation charges will which you booked passage for any destinations, travel insurance is apply notwithstanding that Hurtigruten reason, including reasons based on required. Please read the cancellation is able to rebook the cabin in question. Hurtigruten’s fault, without liability for policy below. loss or damage of any kind whatsoever. 12. CANCELLATION, DEVIATION, OR If a deviation to a cruise is minor, of 11. CANCELLATION BY CUSTOMER SUBSTITUTION BY HURTIGRUTEN a kind that the customer should have You or anyone in the booking have/ You agree that Hurtigruten has anticipated occasionally occurring, has the right to cancel the booking at the sole discretion and freedom to or the occurrence of which is beyond any time. All cancellations must be direct the movements of its vessels, Hurtigruten’s reasonable control, then done in writing by the person who has including the right to proceed without Hurtigruten shall have no obligation made the booking. The cancellation is pilots, tow or be towed, assist other to pay a refund to the customer. If a effective on the date that Hurtigruten vessels; deviate from the customary deviation is not minor, or Hurtigruten receives the cancellation request at or advertised course for any purpose cancels a cruise, Hurtigruten shall the address provided in this Contract. that is sufficient in the judgment of provide a refund commensurate with Please note: There is no refund on Hurtigruten or the vessel’s captain, the portion of the trip that did not take bookings that cost less than USD including but not limited to offering place. $1,340.00 (including taxes and or rendering assistance in an effort 13. CUSTOMER’S AGREEMENT additional charges). Cancellation to preserve life or property; and put TO ABIDE BY HURTIGRUTEN fees are calculated according to in or back in to, or call or stop at any REGULATIONS AND CAPTAIN’S the following schedule for all other port or place. Hurtigruten shall not be ORDERS bookings: required to provide you prior notice before exercising its discretion on any You agree to abide by Hurtigruten’s Number of days before departure when the of these matters, and shall not incur rules and the ship captain’s orders at Cancellation Letter is received by Hurtigruten * any liability to you for any loss, damage, all times while aboard Hurtigruten’s Charges as a % of the total package cost ** vessels. Hurtigruten reserves the right, or delay, whether consequential or otherwise. Hurtigruten shall at all times without liability of any kind, to refuse • Total package cost * | 100% ** passage to, disembark, or confine to have the absolute right, without liability • 90 or more days * | 25% ** to you, to take all actions necessary to a stateroom, any customer who may • 60-89 days * | 50% ** be suffering from any contagious or comply with orders, recommendations infectious disease, refuses to obey • 30-59 day * | 75% ** or directions from any governmental this Contract or the Captain’s orders, entity or persons purporting to act with • Less than 30 days * | 100% ** such authority, including but not limited endangers the safety of himself or herself, other customers, or crew, or For trips that are based on pre-paid to those pertaining to health, security, whose presence, in Hurtigruten’s sole flights, including any airfare we book immigration, customs, or safety. discretion, may be detrimental to the on your behalf, the airline company’s Hurtigruten reserves the right to cancel comfort, enjoyment, or safety of other booking and cancellation rules will any cruise or booking without liability customers, the vessel, or the crew. apply to the air portion. Any trip or compensation to you, provided such protection costs will be additional to cancellation is due to circumstances Each customer may bring aboard the the agreed price for the booking. The All information is subject to change. 108 | Hurtigruten voyages 2026/28