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ship a reasonable amount of clothing made. Hurtigruten makes no guarantee incident (defined as shipwreck, and personal effects without charge, of any redress or particular response to capsizing, collision or stranding, subject to airline restrictions. However, any complaints. explosion, fire, or defect in the ship), you must not bring or cause to be Hurtigruten’s liability is limited to brought aboard any Hurtigruten vessel 15. LIMITATION OF LIABILITY 250,000 SDR (approximately USD any of the following items: illegal or Without affecting our specific $ 355,000.00 as of August 26, controlled substances, fireworks, disclaimers and limitations of 2020, which amount fluctuates daily live animals (except service or guide liability elsewhere in this Contract, depending on the exchange rate as animals), weapons, firearms, explosives Hurtigruten’s liability is limited to you printed in the Wall Street Journal), or other hazardous materials, or any under this Contract. Hurtigruten shall but can increase to 400,000 SDR other items prohibited by applicable not be liable to you for any loss, injury, unless Hurtigruten proves that the law. You shall not solicit anyone on death, property damage, delay, or shipping incident occurred without board for any commercial, professional, harm of any kind caused by or arising Hurtigruten’s fault or neglect. Shipping or charitable purposes. Hurtigruten from events outside of Hurtigruten’s incidents do not include incidents that reserves the right to disembark or reasonable control, including but not result from acts of war, hostilities, civil refuse to embark anyone failing to limited to acts of God, war, piracy, war, insurance or natural disasters, comply with this provision. In such terrorism, civil strife, labor conflicts, or that result from intentional acts or cases, Hurtigruten shall have no weather conditions, perils of the sea, omissions of third parties. liability whatsoever to the customer mechanical breakdown, or collisions. for any refund or any other related loss In addition to our disclaimer of liability Hurtigruten shall not be liable for or expense to the customer and any as to your relationship with your Agent money, securities, and other valuables accompanying customers. In any port set forth above, Hurtigruten shall not such as gold, silver, jewels, watches, or any place, we reserve the right to be liable or responsible to the customer ornaments, financial instruments, refuse to take on board and the right to in any way for any injury, death, illness, and works of art unless Hurtigruten disembark customers who, according delay, loss, or damage not shown to be has received them for safekeeping. to the ship’s authorized personnel, may caused by Hurtigruten’s negligence or Hurtigruten’s liability for loss of or be refused permission to land on new fault. Hurtigruten is also not liable for damage to luggage (defined as any ports of call by local authorities or that damages for emotional distress, mental article or vehicle carried by Hurtigruten may be suffering from a contagious or suffering, or psychological injury of under a contract of carriage, excluding infectious disease, or whose presence any kind that does not result from a articles and vehicles carried under could be detrimental to customers physical injury to the customer, actual a charterparty, bill of lading, or or the crew’s welfare. In cases where risk of physical injury to the customer, contract primarily concerned with the the ship or individual customers are or intentionally inflicted by Hurtigruten. carriage of goods, and live animals), in quarantine (customers may have to including any items received for remain in the berth or are instructed FOR ALL CRUISES THAT DO safekeeping, shall not exceed 3,375 by authorized personnel on board NOT EMBARK, DISEMBARK SDR (approximately USD $ 4,800.00 if he/she or any other person in the OR CALL IN A UNITED STATES as of August 26,2020, which amount berth shows symptoms of illness or PORT, HURTIGRUTEN SHALL fluctuates daily depending on the can be regarded as a danger to other AT ALL TIMES BE ENTITLED TO exchange rate as printed in the Wall customers), we do not have liability for ANY AND ALL LIMITATIONS OF Street Journal). any costs that result, and in such cases LIABILITY, IMMUNITIES, AND Hurtigruten’s liability for loss of or there will be no rights to refunds or RIGHTS SPECIFIED UNDER THE damage to cabin luggage (defined as compensation. ‘CONVENTION RELATING TO luggage which the customer has in THE CARRIAGE OF PASSENGERS 14. COMPLAINTS AND THEIR LUGGAGE AT SEA’ his or her cabin or is otherwise in the customer’s possession, custody, or Should you believe that you have OF 1974 (AS AMENDED BY THE control), shall not exceed 2,250 SDR grounds to complain about an 1976 ‘PROTOCOL TO THE ATHENS arrangement, the conditions must CONVENTION RELATING TO THE (approximately USD $ 3,200.00 as CARRIAGE OF PASSENGERS of August 26, 2020, which amount be pointed out underway to the applicable travel guide, crew, and/ AND THEIR LUGGAGE BY fluctuates daily depending on the SEA’) (HEREINAFTER ‘ATHENS exchange rate as printed in the Wall or representatives of hotels/car hire companies, airlines, etc., who will seek CONVENTION’). Street Journal). Hurtigruten’s liability for loss of or damage to vehicles, to correct any errors. You are also In the case of personal injury or death, including all luggage carried in or on obliged to minimize your own losses Hurtigruten’s liability shall not exceed the vehicle, shall not exceed 12,700 as far as possible. If the incident is not 400,000 Special Drawing Rights SDR (approximately USD $ 18,000.00 addressed satisfactorily on-site, you (‘SDR’) per customer per occasion as of August 26,2020, which amount may send in a written complaint. Any (approximately USD $ 565,000.00 fluctuates daily depending on the written complaints must be submitted as of August 26, 2020, which amount exchange rate as printed in the Wall to the travel agency where the booking fluctuates daily depending on the Street Journal). was made or directly to Hurtigruten. exchange rate as printed in the Wall The complaint must contain the Street Journal). If the personal injury IN ALL CASES, LOSSES SHALL NOT reservation number and a description or death was caused by a shipping INCLUDE PUNITIVE OR EXEMPLARY of the incident as well as any claims DAMAGES. Call 1-866-280-0642 / Visit www.hurtigruten.com | 109